ABOUT US

Poway Auto Repair has been providing quality auto repair in Poway, CA for over 16 years. Our goal at Poway Auto Repair is to not just meet our customers’ expectations, but to exceed them by providing top notch service that’s fair and honest. We pride ourselves in consistently providing friendly customer service, quality products, and certified technicians. Our excellent team of highly trained, certified and professional technicians works hard to get you back on the road as soon as possible. We are ASE certified and updated on a constant basis to provide you with the highest quality of service. Our experienced technicians make a conscientious effort to keep a watchful eye for existing problems and ones that might affect your automobile in the future. We are a modern repair facility. We use the latest computer hardware and software to diagnose your vehicle. We work on all makes and models and can handle all of your car care needs. Our 5 service bays contain the latest automotive diagnostic and repair equipment and our computer system provides our staff with technical data and service requirements for all makes and model vehicles. As a NAPA AutoCare Center, we follow a strict Code of Ethics so customers will know up front what to expect. As part of this code, we pledge: * To perform high quality diagnostic and repair service at a fair price using quality Napa parts * To employ ASE certified technicians * To be dedicated to customer satisfaction * To exercise reasonable care for the customers property while in our possession * To obtain prior authorization and provide a price estimate for work performed * To provide a system for fair settlement of customer complaints should they occur * To maintain the highest standards of our profession * To uphold the integrity of all members of the NAPA AutoCare Program

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