Twice I've come to Jose and Poway Auto Repair (in the past couple months) with some kind of gnarly problem with my 2005 Hyundai Tucson. Jose was not able to fix the first issue, but charged me NOTHING for a diagnosis and some back-and-forth estimates and photos from the dealer that I wanted another opinion on. The second time my car needed towing, and to make a long story short, he not only came in $300-500 cheaper than the AAA place but picked up my car with his tow truck on his way in to work, didn't charge a diagnostic fee, and got it done in a day. I don't really know Jose well, but I TRUST this man. Now if you asked me if I have a car guy I'd say, yep!