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Poway Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM, Sat: 8:00 AM - 2:00 PM
5

We can't "Thank You" enough for the wonderful and certainly professional service during our visit. Thank You Jose, Pat and all the staff for personal and prompt care. Service was quick, thorough and above all the cozy office, coffee and conversation with clients provided above and beyond comfort and confidence. We will certainly be scheduling our other cars for care and service. Thanks so much The Robinsons.

5

This is long over due, I purchased an old used Toyota during the summer and when I first test drove it and took it home, the air conditioner was working very well, later in the day the AC went out. It became a trend that the AC would work in the morning but not during the day and early evening or it wouldn't work in the morning but work later in the afternoon and through out the night. I called Jose and made an appt to drop it off Friday afternoon so he could work on it Saturday. Jose called me around noon on Saturday saying he couldnt replicate the problem of the AC not working and it was blowing ice cold. He said he didn't want to guess what's wrong because if it didn't work then it would have been a waste of money on my part. So i go to pick it up just before they close and he apologize he couldn't find out why it wasn't working and to bring it in later in the week so he could take a look at it deeper.Jose and his crew were closing up shop, closing his bay doors, and locking up. As I pulled out of his parking lot the AC stopped working and it was hot. I turned back around and told Jose. He immediately opened up his bay door and got one of his team members pull it in checking it out. This was surprising because a lot of shops will have told me sorry they're closed and just bring it back next time. After checking it out 20 minutes after they were officially closed they found the problem and we set an appt to fix it the following Saturday.Story doesn't end there, following Saturday comes, Jose calls me again, the part he received had a faulty valve and it was causing freon to leak, and it would have to wait till Monday since his shop was closed on Sundays. Being sad about not having a car and having to rent one I understood the situation. Jose called me Sunday afternoon, he told me my car would be ready in 30mins, which was a surprise for me. Jose took time to try and fix my car on Sunday because my car had a base decal and it would have been time wasted for me to get a temp pass for a rental. Poway Auto Repair went above and beyond for me and will continue to see them while I live around the area.

5

They fixed my daughters car in a timely manner. I would take my vehicles there again.

5

Jose is always reasonable and the work is done right the first time. I have been bringing my cars here for years and will continue to do so.

5

I was surprised that you worked on a BMW, cost much lower than dealer or independent repair shop.

5

Great friendly service

5

Great communication, very detailed and friendly. Highly recommended.

5

Another great experience at Poway Auto. I was getting my car smogged and had to leave in an emergency to pick up a kid from school. Jose got the car, tossed me the keys and said to call him back in a few days to handle the payment. These guys just get it, and have always done great work.

5

The company is very knowledgeable and I would not get my Toyota truck anywhere else

5

What a great find in our local community. We found this place via Yelp and based on the reviews decided to try it out. It was hard to go somewhere new after living in San Diego for 11 years but having moved to Poway recently, we needed an auto repair facility that was closer to home. The staff was amazingly friendly and talked us through everything they were going to do and costs before doing anything. If anything was going to change based on inspection they would call us but nothing did and the cost for services were very affordable. We felt that the people at Poway Auto Repair were friendly, fair and didn't take advantage of us. Would highly recommend to anyone in the local community!

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